FAQ
Check out the online catalogue
- special and custom applications available
Q. Can I order bearings or oil seals online?
A. Yes! Just go direct to the Order
Form and fill in your specific requirements or order enquiry.
We place great importance on speed and efficiency, so we endeavour
to get back to you with a quotation within two working days.
Q. What other makes of bearings do you
supply – or do you only supply NWB® products?
A. One section of our company is a distributor and wholesaler of
bearings. We stock a significant
range of leading brands, including the following names:
RHP - SKF – NWB® – TIMKEN – NTN – NACHI – KOYO - FAG
Q. I am developing a new product –
can you design custom bearing applications for me?
We certainly can! First see our bearings catalogue.
If you cannot find a suitable application, simply contact
us and we will be happy to talk to you about your specific application.
Q. Are all the oil seals you supply manufactured
by Nationwide?
A. All our oil seals are produced by NAK.
We stock an ever increasing range of standard product; however, the amount
of stock that is bespoke to particular O.E. users, is growing fast.
Q. How do I place an order for your ‘off
the shelf’ range of oil seals or bearings?
A. Ordering from our ‘off the shelf’ stock is easy. You can
use the Order Form online or call the hotline at
the top of each page. There is also a form on the Contact
page, with all other methods of contact, for all general enquiries.
Q. Do you have any other branches, other
than your Doncaster warehouse?
A. Wherever you are in the UK - or further afield - you will receive
fast, effective service. We are situated just off the A1 in Doncaster,
Yorkshire, but we can deliver into, for example, Germany the next
day. We have speedy delivery times down to a fine art!
Q. I know exactly the product I want –
how can I find out whether you have it in stock?
A. Simply email your enquiry to sales@nwideuk.com
or give us a call on 01302 330366. If it’s not in stock, we
can get if for you FAST!
Q. What stock levels do you carry at your
Doncaster warehouse?
A. Our stock levels are increasing all the time, a lot of it is
pre-ordered and scheduled for specific forward order requirements.
However, availability on the whole of the range is very good. Please
phone our hotline on 01302 330366 and check!
Q. Do you have an R and D department at
Doncaster?
A. We are constantly developing new products,
as part of our market-led approach to giving our customers exactly what
they need to do the job. Quality and cost-effectiveness go hand in hand
at Nationwide and at Doncaster, we have access to all the technology
and capability we need to design and manufacture your product. So, if you
have a technical query, call us at Doncaster.
Q. I have been let down by suppliers before, how
do I know your service is reliable?
The number of recommendations and referrals we receive from national and
multi-national companies is something we are very proud of. Reliability
is fundamental to our success, so we like to make sure it stays that way!